• lyla h.

    Next-Gen Hybrid | Digital & Social Specialist

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  • "do not rest on laurels"

    AWARDS.

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    Creative Circles (Gong) Awards 2018

     

    Rising Star of the Year (Social)

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    Creative Circles (Gong) Awards 2018

    Scoot is F*cking Savage


    Best Use of Social & Messaging Platforms - Silver

    Best Use of Direct (Digital) - Bronze

    Best Use of Social Platforms - Bronze

    Real-Time Response - Bronze

     

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    Markies Awards 2017

     

    FairPrice Twitter

     

    Best Idea -

    Consumer Insights

    Gold

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    Instagram Cannes 2016 Contest

     

    #WaterInMotion contest and exhibition at Festival de Cannes 2016

     

    Grand Prize Winner

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    Montage 2015 Photofestival

     

    National University of Singapore Photographic Society's annual photofestival, competition section.

     

    Individual Category (Youth)

    Second Prize

  • "keep it fresh"

    WORK.

    Made With Passion - Passion Stories

    Background: 'Made With Passion' is a national initiative with a simple goal — to promote homegrown brands from Singapore. But the task was far from simple. With over 100 brands ranging from indie homeware labels to legacy soya sauce companies, how could we convince the masses that MWP brands were worth supporting?

     

    Approach: After launching with a brand manifesto, we demonstrated the value of Made With Passion through a series of Passion Stories. Together with local, up-and-coming directors, we dug deep into the entrepreneurial spirit of four selected brands — each representing a different facet of passion. With the mini series, we turned blood, sweat, and tears into inspiring reasons to believe in brands that are Made With Passion.
     

    Role: Senior Copywriter (BLKJ)
    Art Directors: Amanda Lee & Gilda Lim
    Creative Directors: Lester Lee & Khalid Osman

    MCI - Onward

    Background: In June 2020, Singapore was cautiously exiting its unprecedented Circuit Breaker, and the road to recovery was still long and uncertain. The Ministry of Communications and Information (MCI), tasked us to encourage the people of Singapore to stay strong and united despite the challenges ahead.


    Approach: To inspire the people, we looked no further than the people. Because the truth is whilst times may have changed, the spirit of our people has not. Whilst life may have seemed to be at a standstill, the people of Singapore are still stepping forward and taking our country onward. This film reminds us that yes, times were tough, but our people are tougher.
     

    Role: Senior Copywriter (BLKJ)
    Senior Art Director: Cindy Roselina
    Creative Directors: Lester Lee & Khalid Osman

    Scoot - Inflight Amusement Guide

    Background: Spacious cabins, extra carry-on, in-flight entertainment and shopping... bet you didn't expect a low-cost carrier to go beyond the bare necessities. But Scoot is no ordinary LCC.

     

    Approach: To educate travellers about Scoot and what it has to offer, we turned to a familiar format (but with our own twist) — we created a series of edutainment "inflight safety" videos. Using a bunch of exaggerated scenarios, we brought the LCC's point-of-difference to life, in classic Scoot sass.

     

    Role: Content Lead
    Copywriter: Anette Lok & Yeo Tze Hern
    Art Director: Tan Yue Li
    Creative Directors: Lester Lee & Khalid Osman

    Scoot - Scoot is F*cking Savage

    Background: Scoot is not just a low-cost carrier, it's an airline that promises more. More discounts, more flights, more sky-high fun, more down-to-earth sass. So to stay locally relevant and capitalize on current trends, we kept our ears to the ground.

     

    Approach: Sure enough, on 20 June 2018, news broke that Daryl Aiden, an SG lifestyle influencer, had photoshopped his "travel" photos. Fake travel?! We couldn't have any of that. So within 2 hours, we paid $1 for a stock image, added five words, and a photoshopped outline, and our fellow tea-sipping Singaporeans got it instantly.

     

    Role: Writer (BLKJ)

    Content Lead: He Ruiming
     

    Awards:

    [Silver] Best Use of Social & Messaging Platforms
    [Bronze] Best Use of Direct (Digital Channels)
    [Bronze] Best Use of Social Platforms
    [Bronze] Real-Time Response
    (Creative Circles Award 2018)
    [Silver] Excellence in Viral Marketing
    (Marketing Excellence Award)

    Scoot - See It Before The Hipsters

    Background: The brief — to promote the lesser-known regions of Kansai to a Singaporean and Thai audience. The insight — we are a generation that prides discovery. But not just discovery, it was a competition. Who posted about it first? Who took the photo first? Who can claim that had visited Tokushima and Awaji Island first?

     

    Approach: To appeal to the hipsters, without calling them out as hipsters, we turned our ad into a Wes Anderson x Edgar Wright styled short film showcasing the different hidden gems with a quirky Scoot twist.

     

    Role: Writer (BLKJ)

    Art Director: Cindy Roselina
    Creative Directors: Lester Lee & Khalid Osman

    FairPrice - Pun with FairPrice

    Background: As one of the most iconic brands in Singapore, FairPrice is synonymous with grocery shopping. To engage the younger generation and make FairPrice relevant to the next-gen shopper, we jumped in on conversations where they were at — on Twitter.

     

    Approach: We took the opportunity to start an unexpected 2-way conversation with a refreshing TOV, through customised content and quirky copy that both entertained and built affinity.

     

    Role: Content Specialist (Havas)

     

    Award:
    [Gold] Best Idea - Consumer Insight (Markies Award 2017)
  • "If I have seen further than others,

    it is by standing upon the shoulders of giants."

    - Isaac Newton

  • "the giants"

    EXPERIENCE.

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    Google

    January 2022 - June 2022

    Creative Specialist, Google Customer Solutions, AppDev – Digital Marketing Associate Trainee

    • Drove data-centric growth with creative effectiveness for over 133 gaming & non-gaming clients in APAC through direct consultations and workshops, scaled pitch narratives and resources, as well as internal seller training in collaboration with cross-functional working teams.
    • Led the content management of Pakistan’s biggest Google for Games events — Gaming Growth Lab and Think Games — empowering over 2000 developers with knowledge for success globally.

     

    Skills Ignition SG training in collaboration with Avado:

    - Google Ads, Google Analytics, sell-side

    - Content marketing, digital channels & technologies, data & analytics

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    BLKJ

    February 2018 - September 2021

    Writer (Feb 2018 - Feb 2019)

    (Defacto) Content Lead (Mar 2019 - Oct 2019)

    Senior Writer (Oct 2019 - Sep 2021)

    • Helped shape the nation’s COVID recovery narrative through TVCs, digital content and activations for high-impact projects with Made With Passion, Onwards, IMDA’s TechSkills Accelerator (TeSA) and a migrant worker support initiative, Love, Translated.
    • Led a content team of eight hybrid creatives, working cross-functionally to champion user-centric advertising through brand-entertainment ads, long-form and episodic content and social strategies.
    • Drove the agency’s shift toward digital-first advertising through close collaboration with renowned Creative Directors, while boosting the social presence of clients with consistently fresh concepts and viral trend-jacking.
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    Socialyse (Havas Media)

    November 2015 - December 2017

    Content and Community Specialist

    • Built strong brand presence for regional accounts like Canon Asia, Pernod Ricard and local giants like FairPrice and Singtel Enterprise, on various social media platforms with creative yet cohesive content strategies. 
    • Responsible for pitching, writing, producing and curating over 100 engaging organic and paid content pieces per month, with a variety of styles and voices.
      • Standout contribution: Doubled the monthly retainer budget and increased following by ~4000% on Instagram, for the team’s largest client, over 1-2 years with a strong always-on strategy and creative campaigns.
    • Bolstered brand love amongst our target audience by engaging with hundreds of non-fans and fans each month — providing both technical support and active community management — for key clients across the region.
      • Standout contribution: Reignited strong brand love for the largest supermarket brand in Singapore with witty community engagement, winning the team a Gold for Best Consumer Insight at the 2017 Markies.
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    National University of Singapore

    August 2011 - May 2015

    Communication and New Media, Bachelor of Social Sciences (Honors) [B. Soc. Sci.]

    4 Year honours program specializing in Communications Management

    • The Photographic Society of NUS - Montage Director (2013-2014)

    • NUS Faculty of Arts and Social Sciences Club - Media Team (2011-2012)

    • NUS Sociology Society - Publicity Director (2011-2012)

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  • "do what you love"

    SIDE PROJECTS.

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    Take Two (Social Media)

    January 2015 - June 2015

    Role: Social Media Manager

     

    Take Two (now M1ldl1fe) is a home-grown Indie rock/pop band formed in late 2012. They have performed in countless gigs locally and internationally.

     

    Musicians By Night (A Take Two Short Documentary)

    • Director, Writer, Chief Editor (Final Cut Pro), Camera operator (B Roll & Second Camera)
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    Montage 2014 Photo Festival (Event Planning)

    2013 - 2014

    Role: Montage Director

     

    MONTAGE Photography Festival is the annual flagship event of The Photographic Society of National University of Singapore (NUSPS). It is a series of photography events, usually comprising workshops, seminars, a competition and an exhibition section.

  • "TL;DR"

    SKILLS.

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    Hobbies

    Photography

    Design

    Videography

     

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    Software Proficiency

    Adobe Photoshop & Lightroom

    Adobe premiere (basic)

     

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    Languages

    English

    Chinese

    (I can write memes too)

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    Expertise

    Campaign ideation

    Social media

    Writing

    Content marketing

    Community management

    CMS web management

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